At Horizon Mechanical and Engineering Equipment Trading (referred to as “we,” “us,” or “our”), we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.horizons.llc or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, company name, and other relevant contact details.
• Transactional Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Internet Protocol (IP) address, browser type, time zone settings, device type, operating system, and usage data related to your interaction with our website.
• Marketing Data: Your preferences in receiving marketing from us, your communication preferences, and details of how you engage with our marketing communications.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our products and services.
• Respond to your inquiries and requests.
• Process transactions and send order confirmations.
• Communicate updates, newsletters, or promotions (with your consent).
• Analyze usage and trends to enhance user experience on our website.
• Ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us with operations, such as payment processors, delivery services, and website maintenance.
• Legal Authorities: To comply with legal requirements, such as court orders or governmental requests.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business deal.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to your personal information if it is inaccurate or incomplete.
• Erasure: Request deletion of your data under certain conditions.
• Object: Opt out of processing your personal data for marketing purposes.
• Withdraw Consent: Where you have provided consent for specific processing activities, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember your preferences, and deliver personalized content. You may adjust your browser settings to refuse cookies, but this may impact your experience on our site.

For more details on how we use cookies, please refer to our [Cookie Policy].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or through a notification on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Horizon Mechanical and Engineering Equipment Trading
Email: sales@horizons.llc
Phone: +971 58 572 7268